Job summary

Service Engineer with knowledge across X-Ray Systems based in Hertfordshire

Key skills required for this role

Service Engineer; Field Engineer, X-Ray Service

Important

X-Ray Service Engineer - Hertfordshire

Job description

X-Ray Service Engineer - Hertfordshire

Our client, a leading manufacturing company, is seeking a skilled X-Ray Service Engineer to join their team. In this role, you will lead the engineering support activities for the X-ray service teams globally, while providing valuable insights to the NXT design teams. Reporting to the Systems Engineering Director, you will play a crucial role in ensuring the smooth operation of our X-ray service department.

Responsibilities:

• Serve as the key contact for service engineering teams when they encounter challenging issues on customer systems that they cannot resolve.
• Lead and prioritize the follow-up/management of open issues and queries to high standards.
• Collaborate with key engineers, pulling in further experts as required.
• Conduct on-site customer visits to implement fixes.
• Occasionally provide training to Service Engineers.
• Provide input for design engineers, promoting Design For Serviceability.

Required:

• Experience with advanced electro-mechanical systems.
• Excellent communication and technical documentation skills.
• Customer-facing experience under tight deadlines.
• Comfortable working in a dynamic environment.
• Self-motivated and keen to make a difference.
• Experience in creating and delivering presentations.
• Willingness to travel globally.

Desirable:

• Knowledge of X-ray/vacuum systems.
• Knowledge of safety and regulatory aspects.
• Able to read electrical and electronics schematics, and mechanical drawings.
• Appreciation of software, firmware, and algorithms.
• Basic CAD skills (SolidWorks).

If you are an experienced X-Ray Service Engineer looking to take the next step in your career, we would love to hear from you. Apply now!